Bonardis Formalwear

Prom Rental F.A.Q.

APPOINTMENTS/BOOKINGS:

Do I need an appointment?
You will only need to schedule an appointment if in a group (4 or more students at one time).

What does my rental include?
Your rental will include your jacket, pant, shirt, tie, vest, cufflinks and shoes.

How long before the prom do I need to book my order?
As soon as you know you are attending prom, it is best to come down to reserve your order to allow for best selection/sizing.  We also accept last minute orders.

PAYMENT/FEES:

Do I need to leave a deposit in order to book a rental?
$20.00 is the minimum deposit required-However you can always pay in full at time of booking.

Do you offer discounts?
Yes, we offer a $40.00 off discount coupon on our website-Get yours by clicking HERE

What form of payment do you accept?
We accept Cash, MasterCard, Visa, or American Express-NO PERSONAL CHECKS PLEASE.

Do I get a refund if I do not use my order?
You will receive a store credit for the full amount of your order.

Are there any hidden fees?
No, we have no hidden fees or sales taxes.

What is the late fee for a late return?
You will be charged a $20.00 late fee per day.

What is the cancellation fee?
Your initial $20.00 payment given at booking will serve as your cancellation fee.

PICK UPS/RETURNS:

How long before the prom can I pick up my order?
We GUARANTEE your tuxedo the day of the prom.  If it arrives prior to that day, you may pick it up early with no extra charge.

Is try-on required at pickup?
Try-on is recommended, in addition, your order maybe be picked up by someone else for your convenience.

When do I return the rental?
We ask that you return your rental the next business day.

Do I need to dry clean my order before returning?
No, dry cleaning is included in your rental price.

OTHER INFO:

Do you carry slim fit styles?
We carry slim fit styles in black, white, burgundy, and navy.

Do you offer color match?
Yes-We have a wide selection of colors to compliment your date’s attire.

Can you size larger gentlemen?
Big, tall, short, or small-We fit them all!!!!

What if I damage my garment?
You will be charged a full replacement cost to cover the damaged item.